Viewing entries tagged
behaviour

Incentivizing Employees vs Rewarding Teams: Which is more valuable?

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Incentivizing Employees vs Rewarding Teams: Which is more valuable?

Most loyalty marketers focus on rewarding customer or business partner behaviour. Yet, there is another important side to the loyalty coin and that is recognizing the performance of employees. There is a so-called profit chain that links employee motivation and behaviour with customer loyalty. We have witnessed an important shift when it comes to employee recognition programs; the focus is no longer on incentivizing individual employees, but on rewarding the performance of teams. 

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Are you a deadline junkie? Quick! Take the test

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Are you a deadline junkie? Quick! Take the test

At Motivforce R&D we are all doctors. Not the kind you turn to when somebody on a flight is having a heart attack (although we do get asked sometimes!). We are pretty useless at saving people. We probably could tell you though what the impact of such an incident would be on passenger satisfaction or how it affects the airline’s brand equity. This is useful when you work for a loyalty marketing company.

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